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This week the number of Airtel customer service requests is much higher than usual.
Airtel

Airtel

www.airtel.in
What is your customer experience with Airtel?

Airtel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Airtel has a 1.5 star rating from 1575 customer reviews; consumers are mostly dissatisfied and 20% would likely recommend. Rating distribution is heavily unfavorable.

Key Takeaways for Future Customers

  • Read Airtel reviews for recurring customer complaints before subscribing.
  • Expect potential billing or refund delays and limited customer service access.
  • Consider backup options for critical connectivity needs.

Negative Feedback / Risk Areas

  • Frequent network outages and SIM no service reports.
  • Customer care often unreachable or unhelpful.
  • Refunds and recharge failures not resolved promptly.
  • Price level perceived as high.

Positive Feedback

Some mentions of internet service working, but positives are limited overall.

View full overview ›

Media from reviews

Airtel - Frequent disruption of broadband service
Airtel - Wrong recharge want refundAirtel - Re verificationAirtel - Network issueAirtel - RomingTher do not connect to Airtel customer care executive only aiAirtel - Sim block Puk number [GOVERNMENT_ID] unblock...
View all media ›

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Show reviews that mention
number customer service sim problem issue customer care care network recharge
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NATARAJAN N Vjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Coimbatore, Tamil Nadu

Dear sir MY Airtel DTH ID IS 305097****...

Dear sir,

my Airtel DTH ID is 305097****. same is not working for the past 2 weeks - we can't complain on the registered mobile number as the mobile has been lost.

kindly make the alternative number 994305****.

kindly do the needful and arrange for the service engineer to rectify the same. consider this most urgent.

View full review
Dilip k Ynl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kathmandu, Bagmati Province

Roming

Airtel - Roming

Roaming kam hai nepal me rahate hai gar mera [GEOGRAPHIC_DATA] hai phone nahi lagata hai india se esi liy roaming

View full review
Bintu A Xya
map-marker Manama, Manama

Network issue

Airtel - Network issue

I am in [GEOGRAPHIC_DATA]. A network issue has been coming for the last week.

We decided to recharge with an international pack, and we have done so.

Still, the same network issue persists. The signal is not showing.

View full review
Md M Ste
map-marker Riyadh, Riyadh Region

Airtel sim showing register failed

Airtel sim showing register failed

Airtel showing register failed please solve my problem right now Im in *** my Airtel no is ******

D.O.B 15/01/1997

My name is ***

Preferred solution: Regarding my Airtel sim showing register failed

View full review
Resolved
Gurwinder Singh G Nra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manama, Manama

Resolved: No service problem.

My SIM is not working; no service is coming. I have also recharged it for Rs.

199. Please activate my SIM so I can enjoy Airtel. My entire system runs on this SIM: Google Pay, Phone Pay, Paytm.

I just have this request to you: please make my SIM work; otherwise, I will complain to you. I am ready to provide whatever documents you need.

Loss:
$199

Preferred solution: No service problem

View full review
Nasir A Iei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sharjah, Sharjah

Hai my no network not

Updated by user Jun 05, 2026

Hai sir helloMy I am recharge last week but no network my phone send me anssr

Original review Jun 02, 2026

Hai my no network not only show no service

And last month I reccharge yesterday my last deat And please send msg

View full review
Tumwesigye H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riyadh, Riyadh Region

I sent money debited but not received

Airtel - I sent money debited but not received

Bring back my money.

I was sending Airtel to ***.

The money is not received and is not in my mobile account.

Loss:
$52000

Preferred solution: Reverse transaction

View full review
Sonu S Ofq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tubli, Manama

Dear ***, I want to know what...

Dear ***,

I want to know what happened on this number 707041****?

Can you please check and let me know

Thank You

***

Preferred solution: Start my sim card , Network is not working

View full review
bismilla begaum H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

Myself *** ***....

AI Highlights
  • Prepaid card shows no service for 10 days while abroad in Dubai.
  • Roaming recharge is valid until 06 May 2026.
  • Please assist with the needed action.

myself *** ***.

my mobile no.: *** prepaid card showing no service, no network last 10 days, i am in aboard dubai recharge in *** i recharge till 06 may, 2026.

kindly do the needful.

Thankyou,

with best regards,

***

Loss:
$580

Preferred solution: Deliver product or service ordered

View full review
Mae B Tcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get my phone to work

It keeps asking for a PIN. I didn't get a welcome letter, so I don't have a PIN, and I can't get in the phone help.

Preferred solution: The phone to working

View full review
Suman Kumari Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

Frequent disruption of broadband service

AI Highlights
  • Frequent broadband disruptions on weekends for landline 0124405****.
  • Disruptions hinder official work; user seeks seamless Airtel service.
Airtel - Frequent disruption of broadband service

I have been facing frequent disruption of internet/broadband service at my landline number 0124405****. History of complainant be referred.

It has become a recurring problem, moreover it is generally during sat or Sunday the service is unavailable/down.

I am a senior officer in *** and the breakdown of internet service hinders in my official work. May kindly ensure the Airtel service is rendered seamlessly.

View full review
BADMOSH B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

Ther do not connect to Airtel customer care executive only ai

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ther do not connect to Airtel customer care executive only ai

I have the 649 plan with Unlimited 5G Data Top-up active. My phone stays connected to 5G, but after the daily 2 GB quota is exhausted, my speed drops to around 0.5 Mbps. Unlimited 5G was working normally until yesterday.

Preferred solution: To fix my unlimited usage problem

View full review
satya p Ifv
map-marker Ilford, Redbridge

Very bad service

AI Highlights
  • No UK number to reach support; UK recharge charged to India account but not credited; no SMS.
  • OTP not received in the Thanks app.

There is no number available for UK customers to call. I recharged my SIM from the ***, paid from my India account, deducted my money from the account but not recharged, and received no message.

I don't know how to contact them; there are no numbers available.

In the thanks app, asking for OTP, I did not get any. Please resolve this.

Loss:
$3999
Cons:
  • No customer service free numbers in uk

Preferred solution: Full refund

View full review
Md M Mpu
map-marker New Delhi, Delhi

Wrong recharge want refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Airtel - Wrong recharge want refund

I did a recharge on the wrong number just 10 minutes ago. I want my refund back.

Please give me my refund. The number is 991013****.

Loss:
$299

Preferred solution: Full refund

User's recommendation: Plz fix and try to improve your customer service and add a option cancel plan on a recharge after succed

View full review
Anand G Vnd
map-marker Latur, Maharashtra

Re verification

Airtel - Re verification

Dear Sir/***, I completed my KYC re-verification 10 days ago, but it is not complete. I tried to do KYC again, but the result is showing 'processing.' My number is ***, so I need help.

User's recommendation: Long time

View full review
Praveen K Yzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indore, Madhya Pradesh

Sim block Puk number [GOVERNMENT_ID] unblock...

Airtel - Sim block Puk number [GOVERNMENT_ID] unblock...

My Airtel sim block please remove

Puk codes my mobile number [PHONE_NUMBER] please unblock my sim lock..

Customer care not answering

User's recommendation: I am Airte sim block Puk number

View full review

About

Related Companies

Airtel Africa

Summary

Airtel is one of the biggest telecommunication companies in Asia and Africa headquarters in New Delhi, India, operating in nineteen countries. It is the biggest mobile service provider in India, based on the number of customers. Airtelэs list of services includes mobile services, landline services line, turnkey telecom services for enterprises and domestic & international long distance broadcasting services, IPTV, internet delivered to about 200 million customers by means of this operations. Airtel delivers GSM mobile services and high-speed broadband internet through the best level network. The Company is ranked among the six best performing technology companies in the world.

Airtel reviews and complaints

Airtel is ranked 628 out of 2418 in Telecommunications category

Area Served

Other, Worldwide, Asia, Europe

Payment Methods

MasterCard

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